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FAQ
Frequently Asked Questions
What is the fastest way to get a response?
WhatsApp or phone is normally the fastest way to reach the Nexus team.
What are your support hours?
Standard support availability is Monday through Saturday, 8:00 AM to 6:00 PM EAT.
Can I visit your office?
Contact the Nexus team first so we can confirm the appropriate office location and appointment time.
How long does it take to get started with NEXUS?
Many Nexus services can be activated quickly. Larger implementations depend on the modules and migration requirements.
Do you offer training and onboarding?
Yes. Nexus provides onboarding, implementation assistance and user training.
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